Customer satisfaction is central to our success. Each and every day we make sure that our customers are fully satisfied with the work that we have done. We do this first and foremost through our employees. Each of our appliance repair experts are fully trained in repairing practically every major appliance by all of the biggest manufacturers. Beyond that we make sure that they work with the utmost professionalism and politeness. From there our website has a thorough customers satisfaction survey to better understand each individual customer experience.
Of course we were getting rave reviews before the Web. The bulk of our business is built on word of mouth. Customers that go back generations and our reputation which has been exceptional the whole time. That kind of word of the mouth travels a little faster these days thanks to the Internet but the cornerstone of our customer service remains dedicated personal attention.
From the time you call us until your washing machine, oven, or refrigerator is fixed. We encourage followup from all of our customers because it means that we can always improve and better serve the Nassau County area.